For the availability of WBFEX platform at its early stage, some users may have network congestion due to a tremendous number of registered users and concentrated registration time. The following are several common problems and solutions.
Common Problem 1:
Some users can’t receive SMS or Email notices for verification or receive late.
Common Problem 2:
Some users can’t receive SMS or Email notices for information or receive late.
Please apply for verification again or check spam mails yourself if you can’t receive SMS or Email.
Please contact Customer Service if you can’t solve the problems yourself at
WeChat Account: support-wbfex
Email Address: email@example.com