- PC Display
Deposit in WBFex from other wallets or exchanges, and transfer address can be the currency deposit address within WBFex.
Note: never copy the wrong address or fill in the wrong memo. If the address or memo is wrong, it is generally difficult to recover assets.
Step 1: Open the icon Assets on the web page
Step 2：In the interface of Spot is a list of digital currency. If you want to deposit to WBFex, please click "Deposit". If you want to withdraw to another exchange, please click "Withdraw".
And then copy your deposit address, paste it to another exchange, or produce the screenshot of Address QR code.
(Your deposit address won’t change frequently and you can use it repeatedly;. Any changes, we will inform you by announcement or email.)
Take Huobi Global as an example:
Click Balances and choose Exchange Account（Deposit and withdrawal）；select "withdraw", and paste the address of the corresponding currency of WBFex, and input the withdrawal quantity
Step 3: Check the deposit&withdraw progress in the column of " Records" in [Exchange Account]
Step 1: If you want to withdraw deposits from WBFex to other exchanges, select [withdraw] in the currency list, copy the address of other exchanges to the withdraw address below, and input the amount. The actual amount contains fee charged by the platform.
Step 2: Check the deposit&withdraw status in the page of “Transaction History” after the withdrawal review is passed.
- Mobile APP Display
Login in the APP and select “Assets”, and other operations are same with that in PC.
- Other problems
(1) If the coin deposited to WBFex wasn’t arrived in the account, please check whether other exchanges have successfully reviewed it. If so, please check the progress of the block:
The account will be received after the confirmation of the block.
(2) Transfer from WBFex to other exchanges, the following situations will occur:
Insufficient balance: Deposits to the above address requires the confirmation of the whole network node and once network confirmation so that the account can be received, but one can only withdraw after 6 times of network confirmation. Therefore, the fund cannot be withdrew immediately after the deposit.
Wrong deposit address leads to no receipt: never copy the wrong address, please check carefully. As long as the address is wrong, it is generally difficult to recover digital assets.
For other questions, please contact the official customer service: