Due to the congestion of Ethereum network, withdrawal and transfer via ERC20 chain appears to be slow. At the moment, the transfer on ERC20 chain is gradually recovering. Please wait patiently. And the assets will arrive to the account upon the recovery of Ethereum block network. Sorry for the inconvenience.
Please click the following link to check on-chain transfer.
Block explorer of Ethereum: https://ethplayer.io/
Cryptocurrency investment is subject to high market risk. Please make your investments cautiously. WBF Exchange as a trading technology service provider does not undertake guarantee, compensation and other responsibilities for user’s investment.
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WBF Exchange team
March 13, 2020